Bukalapak call centre is helping customers prevent cases of fraud
Now, cases of online fraud are becoming increasingly widespread, so consumers need to know the Bukalapak call center | the number of customers increasing, of course, the chances of crime by external parties need to increase | from counterfeit goods to goods are not reaching|
Therefore, customers should not shy away from taking advantage of the user call feature provided by Bukalapak | customers who are collaborating with something like this can reduce the chances of cybercrime | so as a user you also play an important role|
Who said that Bukalapak’s call center is only used to complain about faulty materials | without the need to think twice you can report a variety of complaints directly to the manager | the sooner you move, the less likely it is that unwanted things will happen|
Sometimes customers can even find fault with the app and also get services that can be delivered directly to the manager| With such a quick report, the manager will also fix the errors more quickly| Don’t hesitate to use user calls as it can help you.
Bukalapak Call Center Number 2021 that you must be aware of
Anyone from Bukalapak can contact the call centre to report complaints related to products or stores| All you need to do is press the 021 5081 3333 button to be able to connect directly to Bukalapak customer service | service is also very convenient and can be accessed at any time|
The management has stressed on bringing the Bukalapak call center service several times , this customer can be contacted for 24 hours in seven working days | so do not wait tomorrow to report the suspicious actions of irresponsible whistleblowers. You play an important role in being able to curb the habit of cheating|
As for cost issues, don’t worry , Bukalapak has collaborated with several Indonesian telecommunications operators to maximize its services. So your call will not be charged from the center or network operator. It is easy and cheaper not to be a responsible customer|
There are various types of customer complaints that can be reported directly using this feature| From fraud cases to service interruptions from the center, you can report them directly and easily. This feature is provided by the manager to be able to facilitate service to the customer|
Although the working hours are limited to the evening every morning, the Bukalapak call center remains open forever| Although you should not be afraid to call as a user even at midnight at midnight| The manager still accepts because your comfort is the top priority|
In the next discussion, what reports you can submit to customer service will be discussed in more detail. Such customers can use this feature responsibly without disturbing the interests of other customers|
What can be reported in customer service
Bukalapak has provided customers with a means to file a variety of complaints, including product defects, for fraud from sellers | the following is that you can report directly to the manager when you are facing a case.
Product errors are the most frequent complaints of consumers| Generally, product errors are highly recommended to actually report to stall owners| However, if such cases often occur at stalls, customers can report it to the centre|
Fraud is the main case that customers need to report to the central team so that it can be handled immediately| There are actually some cases of rogue whistleblowers who deliberately dupe customers in different modes| You don’t need to wait twice to contact the Bukalapak call center directly|
Payments from the bank or manager may be disrupted. Because it is directly related to money from the customer, it needs to be reported immediately| Such problems are usually due to overloaded central system but may be due to cleaning from the bank|
Application errors can sometimes be experienced by the customer and the first solution must be to contact customer service| If this app interference case occurs to you , it is highly recommended to contact the Center directly through the number provided.
Don’t be afraid to get a call from Bukalapak
As one of Indonesia’s largest e-commerce managers , Bukalapak is certainly very concerned about the safety and comfort of its customers | in some cases, the center can contact customers directly when there are abnormalities in his account.
If you have balance in Bukalapak and have an unsavoury behaviour, Then Bukalapak will immediately confirm | this is because it is not uncommon for such suspicious transactions to occur as there are third parties who misuse their access to your account|
To avoid loss and user complaints, Bukalapak will communicate directly. Don’t hesitate to pick up the phone or receive WhatsApp messages directly from the center. If the Centre calls directly, the name of Bukalapak will be shown and not the foreign number|
Customers sometimes doubt it because it is not the Bukalapak call centre number used | it is true because the centre has provided its own server to call customers | so if there is a Bukalapak name contact then you should pick it up immediately|
There are already many cases which can be prevented as the Centre makes an initial call on the customer’s number| If you refuse a call, you’ll find it difficult for the manager to resolve the issue. Check your email as well as the center sends email notifications as well.
Isn’t the effort on the part of the manager to maintain the safety and comfort of its customers too big? As a user, of course , you need to work collaboratively with the mitigation actions taken by the manager | working collaboratively is also appreciated by the manager by offering some bonuses|
Receive WhatsApp messages from Bukalapak Don’t ignore
In addition to using a traditional telephone network, the manager also has an official WhatsApp account. The feature of the account is that it has a blue check mark indicating legality| Never ignore the manager’s WhatsApp messages as there are so many functions out there|
It is not just a matter of bonuses or discounts but random managers do not point out suspicious activities from your account. When this happens, it means a third party is misusing the account. As responsible manager, Bukalapak would communicate in a variety of ways|
From traditional phones, emails to WhatsApp messages so that you don’t miss a really important event. Normally if you’ve made a transaction at a store that has issues, the manager will contact. Especially if you’ve never used the Bukalapak call center feature provided |
Managers are very concerned about the safety of their customers so that even the slightest problem will be taken up immediately| Accounts with balances in open wallets typically have the ability to receive a message directly from the manager to perform a confirmation activity.
This may seem very inconvenient and boring but it is for the safety and comfort of the customer| It’s best to get an initial message before anything untoward happens to your account. There aren’t many e-commerce managers out there who care about customers like Bukalapak|
Knowing this information, however, you will understand more and more about how management customer service works. Don’t get caught up with gossip that says being summoned by Bukalapak means you’ll be fined| Bukalapak’s call center service is always open if you have any unanswered questions|