CIMB call center , report your complaint using different platforms
As one of the major banks, CIMB call centers can now be accessed using various platforms. Starting from conventional lines like phones to use internet media so customers can make calls more flexible using the platform.
Different types of complaints can be reported directly to the center from trivial issues such as incorrect data to fraud cases, to customers being advised to use this feature as much as possible . Don’t let it go when something awkward happens.
If customers actively participate in reporting such incidents, it will also be easier for the bank to improve customer service . Don’t dream of maximizing all customers’ services. For that, visit the CIMB call center to submit your complaints.
If you feel that using conventional methods such as phone is not able to provide complaints, email use or other digital media .
How to contact the CIMB call center using the phone network
One way to contact the CIMB call center is to use the number 14041. This is the official number of the bank that can be used by prospective and customer to find information and submit complaints . Don’t get the wrong number because of the potential for fraud.
CIMB Bank provides non-stop customer service for its customers for a full 24 hours . No matter the holidays if there is disruption, you can immediately report so that the problem can be resolved so customers using CIMB services will be more comfortable.
Various problems can be solved without having to come to the branch office if you use consumer calls from the bank. Starting with obstacles that occur when transferring or trading, the problem of losing your card can be reported immediately at any time .
As a smart consumer, of course you use the service as much as possible. There’s no need to believe fake news if cimb niaga call center cuts your savings balance when calling things like this don’t have to be believed because it’s clearly a news hoax.
To avoid misinformation, it is highly recommended that customers with the bank confirm directly . Nowadays there is often vague news circulating that the source is not clear so as a wise customer you have to check the information.
To make consumer calls, of course , you are only charged according to the network operator tariff . In addition , there is no further deduction made by CIMB Bank for its customers. Use these customer service to find detailed information about the bank.
Contact cimb call center from abroad
For customers who are working or vacationing abroad , there is no need to worry about the difficulty of making customer service calls you can still reach cimb bank using the number provided. Just call 299788888-6221 to call the centre.
You will immediately be connected to the customer service department to receive complaints or inquiries. The costs incurred to contact the CIMB call centre from abroad still depend on the telecom operator’s tariffs. So rates can definitely vary from one to another.
Calls made from abroad will be placed on a separate server by the bank. So don’t worry you wait too long because of the large number of customers who call . . . if the channel is busy you can simply try again in a few minutes to connect.
Calls from abroad can also be made at any time for 24 hours. Cimb Bank has never closed the communication channel between customers and the center so consumers can still find information or file their complaints even during holidays or certain hours.
Due to the quality of calls made from abroad, it once again depends on your communications provider if you use a good service then networking and sound will also be maximized . Avoid making calls abroad during bad weather as it affects the sound quality and comfort of your services.
How to report a bank customer complaint using email
Not only from mobile phone lines, now CIMB Bank has also opened consumer services using email so to complain that it requires specific details, you can make use of this feature to make it easier for customers to explain problems using email outlets.
To be able to connect to customer service from a CIMB bank, you just need to send an email at 14041@cimbniaga.co.id. Email addresses can be used by prospective and customers to find information as well as send complaints that occur about banking issues.
The email provided by CIMB Bank is an additional support for CIMB call centres so that customers with special interests can quickly transfer their problems . Some complex cases such as data errors and unsuccessful transfers can be easily reported using email.
You just need to attach the image as proof of system failure. This of course makes it easier for the bank to be able to confirm this issue. So without coming to the branch office you can now solve the problem.
Email responses from CIMB banks are also very fast within minutes, customers can connect and receive responses. You don’t have to wait long , let alone day to get a reply email from the bank. Customer convenience is a top priority so you can transfer smoothly.
CIMB Bank reaches customers using social media
Along with the development of the social media usage process , CIMB Bank also has an account to reach customers. You can search for these social media accounts on more TOWIE, Facebook, and Instagram platforms . So you can interact directly with the bank practically.
Social media can also be used to report crimes such as fraud. Currently, different modes have been used by irresponsible individuals on behalf of cimb bank. If you know of a case like this immediately contact the bank.
As a cooperative customer, of course, you don’t want other customers to experience fraud offenses. That’s why social media was created to make it easier for people to get to the bank in a short time.
It takes a long time to open the social media app compared to the need to contact the CIMB call center. The manager’s response from social media was also swift because there is now a special officer to handle it. So the exchange of information between the customer and the bank can occur quickly.
In addition to being used to provide social media complaints from banks, CIMB also often offers important information about banking so there is nothing wrong if you are looking for these social media accounts to increase knowledge. There are definitely new things to explore through the platform.
After knowing how to interact with CIMB Bank, surely you will no longer be presenting complaints if you are faced with a complaint , immediately report it to CIMB Bank because customer convenience is a priority. Maximize simb call center features for your convenience and security.